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Bill Would Make Better Government Customer Service the Law
A bill headed to the House floor would not only make improved government customer service a goal; it would make it a law. The Government Customer Service Improvement Act (H.R. 538) introduced in...
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Bridging the Gap Between Government and the Average Joe
Note: The following is a guest post by Winvale’s Megan Murphy. The Open Government Initiative set forth by the Obama Administration in 2009 requires Federal agencies to take immediate steps to achieve...
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5 Ways Private Sector Customer Service Best Practices are Paying Off for the...
What does the government have in common with Zappos and Amazon.com? Probably more than you think. Over the past few years, the government has taken an active interest in using the private sector’s...
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Northern Virginia Technology Council Selects Parature as Two-Time Nominee for...
Parature is pleased to announce that the company has been named a 2013 Hot Ticket Award nominee in two categories: Hottest Emerging Government Contractor and Hottest Buzz. The awards are hosted by the...
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